Scheduled the appointment and the technician arrived on time. He replaced the broken springs for me with great results, also tightened screws on the pannel without being asked, and told me what to look for since the gears seemed a bit stripped but still working, etc. He charged a reasonable price and I am happy with the results.
Tong L.
Sunnyvale, CA
Ace ‘ s garage door was assigned through my home warranty company. Mohammed arrived at my home within the promised time frame. He was courteous and professional. He efficiently completed the task of fixing my garage door opener. He was knowledgeable which helped ease my mind. Needless to say I will be using Ace ‘ s service in the future. I am thrilled to now have a working garage.
J D.
San Jose, CA
Even though it was Sunday morning and they stated they were closed, I got an email back saying they could help me the NEXT day in the morning ,. which they did but because my door was old and new springs made it go down unevenly They came BACK on another appointment , on time as well to make the adjustment. I also found this company on Angie’s list. Would highly recommend.
Hidden C.
San Jose, CA
My garage door was not closing and I did all the do-it-yourself tips that I found online, but nothing was working. I called this company at 830 am and the company got me an appointment between 10am-2pm the SAME DAY. Mohammad came to my house at 10 am so its amazing I only had to wait 1 and 1/2 hours since the time I called to have someone come in. He immediately diagnosed the problem as a faulty sensor and commended me on my attempt to fix it myself. Within 30 minutes the old parts were removed and the new ones were installed. The price was fair and the job was done quickly and without any mess. They even gave tips on how to maintain the sprockets on top of the motor and the weatherstripping on the bottom of the door. I got a 90 day warranty as well. Great company to do business with. 5-stars.
Rehan N.
Santa Clara, CA
I needed to replace my garage door and Mohammad arrived on time early in the morning to give me an assessment and a quote. I did not shop around so I cannot comment on the price but the service is top notch. I put down a deposit and he got me set up for a full replacement that same afternoon while I was at work and when I got home, I have a brand new door! They replaced the entire door with one very similar to the original and also the railing. No hassle, everything is clean, everything works. Best of all, they don’t accept my payment until I have a chance to inspect it myself in the morning when there’s light. I highly recommend this firm for your garage needs.
Nelson C.
Santa Clara, CA
I didn’t actually go to them for service, but i called to find out about repairing my remote. The man who answered said that they could do it, and the charges would bring it to around $100, or I could go buy a replacement for about $35 and get help programing it over the phone.
Any company that tells you how to avoid charges you don’t need to incur is a great company to do business with! I will certs
Chris A.
Santa Clara, CA
Great guys. They came on time thru Fidelity Home Warranty today. They fixed the door, reinstalled and tightened the chain, fixed the limit switches and cured root cause of problem. As a courtesy, they even balanced the door free that warranty does not cover. All fixed within warranty service guidelines without any additional charges. Excellent service. Highly recommended.
Neema Malhotra M.D. M.
Milpitas, CA
Woke up this morning to a Door that wouldn’t open. Unsure of the problem, called my Home warranty company and was given a different service provider. Lucky for me, they were not available for 3 days. They found Ace’s and got someone to come within 3 hours of me calling. He walked into my garage and diagnosed the problem and had it fixed within 30 minutes. Extremely professional and courteous. I’ll definitely request them if I have any future issues with my Garage door.
Steve V.
San Jose, CA
The spring broke on my garage door tonight. The door wouldn’t open. Called Aces and they came right away to fix it, on a Friday night. It took about 45 minutes and now the door works as good as new. The tech was very professional and knew what he was doing. We plan on getting a new garage door in the future and we will definitely uses Aces for that door.
Ken R.
Campbell, CA
I have fidelity home warranty and they sent out ace’s. Mohammed came out on time and was very helpful in reproducing the actual behavior. Our garage door opened by itself at random times. Mohammed actually showed us by using a random garage door opener he could actually open ours. But It was a big hassle with fidelity to get the garage door fixed even though it was covered in our coverage. DO your homework or fidelity home warranty will take your for a ride. I was glad that Mohammed was able to reproduce the problem or else Fidelity wouldn’t have covered this issue.
Madhavi P.
San Jose, CA
Muhammad was great! Right on time! Fixed everything rapidly, and we were on our way. Can’t say enough about how great it was to work with them! Highly recommend to anyway needing their repair service.
Neil T.
Mountain View, CA